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Send By David Shipley Will Schwalbe Send When should you email and when should you call fax or just show up What is the crucial and most often overlooked line in an email What is the best strategy when you send in anger or error a potenti

  • Title: Send
  • Author: David Shipley Will Schwalbe
  • ISBN: 9780307263643
  • Page: 408
  • Format: Hardcover
  • Send By David Shipley Will Schwalbe When should you email, and when should you call, fax, or just show up What is the crucial and most often overlooked line in an email What is the best strategy when you send in anger or error a potentially career ending electronic bombshell Enter Send Whether you email just a little or never stop, here, at last, is an authoritative and delightful audiobook that sho When should you email, and when should you call, fax, or just show up What is the crucial and most often overlooked line in an email What is the best strategy when you send in anger or error a potentially career ending electronic bombshell Enter Send Whether you email just a little or never stop, here, at last, is an authoritative and delightful audiobook that shows how to write the perfect email anywhere Send also points out the numerous but not always obvious times when email can be the worst option and might land you in hot water or even jail The secret is, of course, to think before you click Send is nothing short of a survival guide for the digital age wise, brimming with good humor, and filled with helpful lessons from the authors own email experiences and mistakes In short absolutely e ssential.
    Send By David Shipley Will Schwalbe

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    One thought on “Send

    1. Mike Van Campen on said:

      This is actually a very helpful little book Many of the reviews I have seen slam it for being too obvious Yes, there is some very simple advice but advice that I and some folks who communicate with me need to be reminded of anyway In addition, there is some really valuable advice on lesser discussed e mail etiquette issues e.g BCC, forwarding, subject line, etc Plus, it is mildly amusing I just wish someone could tell me how to keep my in box clean.

    2. Kate on said:

      Wow, I wish my boss would read this book The most comforting part for me and my overflowing inbox was when the authors said while email has speeded up the world, our correspondence patterns remain the same Physicist Alberto Laszlo Barabasi came to this conclusion when he compared the time it took Darwin and Einstein to reply to letters with the time it takes email users to reply to their messages The famous letter writers and the emailers he studied answered an equal percentage of letters or ema [...]

    3. Sarah Eiseman on said:

      Originally posted on Sarahsbookshelf I m in the process of preparing a workshop on using email with some folks at a local library We have our provider picked out and I ve mapped out all the steps to get them from point A to point B in that program, but I started thinking about what came after those technical steps were finished Some research within my consortium pointed me to this book, written by David Shipley and Will Schwalbe Although it s a little dated now, many of the key points are defini [...]

    4. Daniel Nguyen on said:

      Asking Democratic President Candidate Hilary Clinton for her email practice that Republican Party love to point out, She cleverly requested a copy of this book to her associate and follow some of this book advice Many people who inadvertently make trivial mistakes that cost them careers, lovers, their future and even landing them in jail due to their careless writing If you are professional who need to use email everyday then this book should be placed beside your computer and you learn this les [...]

    5. Marsha on said:

      This book goes into exhaustive detail all the does and don ts about email, its proper usage and its place in the modern world It didn t cause the destruction of the handwritten letter that was done by the telephone and it can be a power tool when properly utilized The two authors go into this along with instructions about sending email correctly who hasn t sent an email to the wrong person or hasn t quite mastered the blind email sending and when not to use it A handy home guide, this version fe [...]

    6. Jostalady on said:

      This book has been recommended to me by many people that I respect This is the abridged version and has hit on very useful information that will greatly improve the email culture I am immersed in, including my own approach to email I am disappointed in myself for getting this version I have a feeling there is a section in the unabridged version on how to organize and become efficient with incoming email, so now I am going to to have to get my hands the unabridgedeventually.

    7. Stephanie on said:

      Great book on the common mistakes we make with the world of email Excellent read for those in the business world and even those that email so everyone to learn how to do this properly.

    8. Armand on said:

      This book would be better suited as an article It was well written, but the majority of the information was too obvious.

    9. Sue on said:

      This book seems like a gimmick book to me like the two authors thought they could get it published, so they wrote it I got it as a gift and didn t read it at first I e mail all the time and don t really have any questions or issues , but my sister in law said she doesn t like e mailing and really liked this book, so I read it It held my interest for its short length, mostly because the authors are present in voice and examples, and I was interested in them head of NYT Op Ed page, and head of a p [...]

    10. Lydia on said:

      Send is full of amusing examples of things can unintentionally change the meaning of your email, like Using a formal salutation vs a friendly one Whether you mirror the tone of the email you are replying to replying to a lengthy, heartfelt email with a single word answer can easily be misread Sarcasm, the meaning of which is often lost.Another sound bit of advice is to always question the necessity of the email, and whether it s the best medium for your message The book provides alternative ways [...]

    11. mahatma anto on said:

      ini dapet dari obralan di gramed amplas yogya.tertarik beli semula hanya karena disain sampulnya didisain bagus dan judulnya unik lalu, setelah buka buka, tertarik lebih jauh untuk belida dasarnya, ini adalah perkara etika membuat email suatu sarana komunikasi yang menggantikan percakapan langsung via telepon email bukan menggantikan surat demikian ditekankan oleh kedua pengarangnya memiliki kelebihan dibandingkan dengan percakapan langsung, dengan surat maupun dengan IM kapan kita memakai salah [...]

    12. Christi on said:

      Summary In Send the Essential Guide to Email for Office and Home, authors David Shipley and Will Schwalbe explore email, what it is, and how best to use it They explain the anatomy of the Email providing an overview of misused and ignored features such as Cc and Bcc options, signature block, and flags They also explain the appropriateness of email, what to include in the email, and legal situations for business professionals.Review Send the Essential Guide to Email for Office and Home is an info [...]

    13. Olga on said:

      I am a hard grader, so three starts means I liked it I used it and got something from it It does not means the book was mediocre It was not groundbreaking either, but very useful and practical.What types of emails are there Is it true that email is a distraction while you work What s the difference between email that asks us to do something and the one that doesn t How and when use forward, cc, bcc What can you do if you re sorely behind in your email last resort What can other people possibly d [...]

    14. Luca on said:

      I finished it like a week ago and I must say it s such an interesting experience It is a very easy read and somehow mixed feelings I was doubting about reading this book, I thought I am e mailing for like ages and I know all there is to it It s just e mail, right Well, yes and no There are certainly quite a few things which you would recognize but that means recognizing while reading it that you should really do what s in there There are very good bits and pieces of info that I wrote in my own w [...]

    15. Eileen on said:

      Was an ok read but some of the info was outdated One of the authors was the author of another book I liked the end of your life bookclub that is really the reason why I downloaded this book Learned a few interesting tips and some background about email The acronym in the title SEND S stands for Simple.E stands for Effective.N stands for Necessary.D stands for Done Excerpt From David Shipley Will Schwalbe Send Revised Edition Knopf, 2008 09 02 iBooks This material may be protected by copyright.Ch [...]

    16. Carl on said:

      There s a lot here that s obvious and meant for an audience who are not in their 20s and haven t worked long in white collar jobs where email is used on a constant basis That said, it did offer some helpful tips that I used shortly after reading the book The best example was how the word please can easily be misconstrued and convey a frosty tone of impatience What this book has going for it is its small size it would seem pointless to be carrying a giant hardcover around about a system that make [...]

    17. Jenny on said:

      If you ve ever been a boss or worked for a boss, you should read this book All of the advice is mostly common sense but it still bears repeating If you don t have time to read the book, at least try to remember their mnemonic for sending good emails SENDS is for simpleE is for effectiveN is for necessaryD is for done like what do you want accomplished with this email and how are you going to follow up to make sure it gets done Lastly, two pieces of advice from the authors 1 Think before you send [...]

    18. KT G on said:

      Basically a lighthearted reminder to use emotional intelligence when sending emails, so as not to be an ass.Most of the advice is common sense that applies to general social interactions I was hoping for tips on managing inbox overflow, how long is too long as opposed to just mirroring others , and better sign offs than Best authors suggestion As ever.A quick and pleasant enough read that summarizes other work I ve read on email etiquette, but I m not walking away with many new concrete takeawa [...]

    19. minervasowl on said:

      A little than a year ago I started the first job I have ever had which involves a lot of e mail.It s a fairly casual atmosphere, and I think that my writing skills are developed than that of my co workers and our customers who are fairly techno phobic as a group , but I wanted some pointers on making my communication business appropriate At the same time, I didn t want to read something too stiff and formal.Send has a good sense of humor, along with good examples and practical advice.

    20. Jen on said:

      I checked this out from the library because of relevance to my job I sometimes write some corporate communications The first half of this book was a bit of a letdown I know that some people use communication tools stupidly, but I was still disappointed to find that the advice was so obvious The last few chapters were a little subtle, though, and it was interesting to see how other people break down and solve some of the common email questions.

    21. Katie on said:

      This is the most comprehensive book on emailing I ve ever read If you use email at all read it, skim it, send it, delete it you should read this book If every person who ever entered the workforce received a copy of Send, there would be fewer email miscommunications One might think that s he doesn t have to read a book explaining how to best email, but that person would be wrong Read it and then email someone about it.

    22. Annamarie on said:

      I thought this was a fun to read guidebook to emails The focus of the book is on work correspondence and I probably enjoyed it because I agreed with almost everything David Will had to say, learned a few things, and appreciated the anecdotes I think there are definitely people that could benefit from using this as an etiquette guide to email, but they are probably the least likely to read it.

    23. Shonna Froebel on said:

      This is a great guide for email, guiding the reader through when, and when not, to use email for communication Advice is given for avoiding miscommunication, often a problem with email due to the lack of tone of voice and body language The authors even help with those situations where you ve sent something you shouldn t have.I consider myself pretty good when it comes to email etiquette, but I still learned a few things from this book Definitely a good choice.

    24. Sarah on said:

      An etiquette guide for using email A lot of what the book has to say seems like it should be common sense, but I speak from personal experience when I say that the books points aren t obvious to everyone It reads pretty quick and has a little bit of humor injected into it, most of which won t make you groan.It should be read just so you can casually recommend it to your co workers who may need a little help with their email etiquette.

    25. Garrett on said:

      Another physical book I had to read it for work, so it s outside my normal books to read If you ve never sent a business email or if your emails confuse people or if you just want a better understanding of why people send dumb emails or you have meetings that should have been an email.Anyway, I can see why this is required reading for an entry level job Otherwise, you have people sending terrible emails.

    26. Cball on said:

      A book just on email Love the idea I teach many many classes on organizing email so I am constantly on the hunt for new tips and tricks Sadly, this book didn t fill that need HOWEVER, it did give some nice ideas on who to address, who to CC, when to Bcc, etc I like the etiquette of email perspective and have put some of their protocols to good use I recommend this to professionals in most fields who need a bit of perspective on their email use.

    27. Sarah Gibson on said:

      Most of this is rudimentary or common sense After all, it was written in 2007, and the world of email changes fast But, there were still some interesting bits of advice, especially regarding etiquette for example, when to reply to all , when to cc or Bcc people, when not to email at all, etc.

    28. Beth on said:

      Moderately amusing and informative book about email habits The most important thing I learned or was reminded of is that email is a permanent record and one should never email something you re not willing to share with the world.I was hoping the authors would help me end my addiction to checking my email, but alas, they seem to be in the same trap as I.

    29. Smt218 on said:

      This book is entertaining as well as relevant from a business perspective Some suggestions are blindingly obvious Do not hit Reply All without checking who is on the email , but hey I still have done thatSince I started reading this book, I have truly cut down on wasteful emails when do we meet to a person 10 feet away and become productive.

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